To start playing download the software and register as a player. To play with real money for a chance to win prizes, enter the cashier, and make a deposit.

The minimum requirements for EZ Casino’s software are: Pentium 133Mhz; 8 MB of hard disk space; 16 MB of RAM; and Windows 98, 2000, ME, XP, NT or Vista operating systems. For the most enjoyable gaming experience set your screen resolution to 800X600 or higher and the screen colors to “High Color” (16 bit) or higher.

Any deposits made with credit cards or NETELLER are usually added to your balance immediately. Deposits made by wire transfer typically take three to five (3-5) business days to be processed. If your deposit has not been approved within the above-mentioned time periods, please contact us as soon as possible at support@ezcasino.asia

EZ Casino’s online credit card system employs a maximum-security system for processing credit cards. All communications between your personal computer and the EZ Casino server are encrypted with the use of Secure Socket Layer (SSL) technology. SSL is the most widely accepted way to protect data on the Internet today, and is employed by financial and governmental institutions with the greatest needs for secure transactions and interactions.

We accept Visa, MasterCard, AMEX, Western Union, useMyWallet, and additional payment methods. New methods are added regularly, and for the full list of the available options we advise loging into your account and entering the cashier.

No. There are no deposit fees. Players can withdrawal for free once a week.

Deposits made using credit cards, NETELLER, Moneybookers and some other alternate payment methods should be added to your balance within seconds. If your deposit was rejected by EZ Casino for some reason, you will receive the appropriate corresponding message in your browser. If you have not received an error message or a message from EZ Casino and are still experiencing problems, please contact our support staff at support@ezcasino.asia

Absolutely not. All EZ Casino games may be played with “Fun Money,” thereby meaning no real loss to the player. (Of course, no real winnings may be made playing this way, either…)

Simply click on the CASHIER button at the bottom of the screen and your Fun Money balance will be set back to $1,000.

To cash out, first log into your account and go to the cashier screen by clicking the CASHIER button. When in the cashier, simply select WITHDRAW, followed by your preferred method of withdrawal (bank check, wire transfer, or NETELLER). Finally, enter the sum you’d like and press the SUBMIT button. All withdrawal requests will be processed in three to five (3-5) business days from the date of request. The minimum amount for a cash withdrawal by wire transfer is $100, and $50 is the minimum allowed for a check withdrawal. Requests for smaller amounts will not be processed.

Should you request payment by bank check, please check your customer account to ensure that the mailing address provided is still current. If you have changed your mailing address, please contact customer service to change it before requesting withdrawal by bank check. A wire transfer is an electronic transfer of funds from the EZ Casino bank account to yours. The following information is required in order to process a wire transfer:

• Bank Name
• Bank Address
• Account holder’s name (as it appears on the account)
• Account number
• Routing number, ABA, or Swift Code

A wire transfer takes between five and ten (5-10) days to appear in your bank account, and also carries a charge of $35 to process. If you have deposited funds into your account with NETELLER, all withdrawals can be credited directly into your NETELLER account. Once your request is processed and approved, funds will be deposited in your NETELLER account within yours.

On any withdrawal request, EZ Casino staff may ask for your personal authorization to further insure safety and security when dealing with personal funds. Please make sure that any and all information you submit is accurate and complete, so that your request may be processed without unnecessary delay. EZ Casino reserves the right to postpone and/or stop the processing of any withdrawal request until final approval has been received. If you have further questions or comments regarding withdrawal or deposit, please contact us at support@ezcasino.asia. We guarantee a prompt reply.

If the player leaves the game idle for an extended period of time, the game essentially “times out.” This happens in order to provide players extra security, protecting both the game in progress and player accounts.

Communication problems may cause unexpected disconnection from the Internet. EZ Casino does have emergency protocol within its software designed to deal with such unusual incidents so that casino players will be defended from unjustifiable loss, while also protecting the customer from intentional disconnections and/or system abuse from outside parties.

Yes. You must be connected to the casino server in order to play.

EZ Casino offers blackjack, roulette, keno, 4 video poker games, 17 classic 3 reel slots with 1/3/5 lines, and 11 video slots with 9/13/15/20/25 lines. All video slots have bonus features such as scatter pay and free spins, and some of the video slots offer special bonus games. EZ Casino has 15 progressive jackpot slots. For more info and previews see casino games.

You can register within the software after the download is complete.

You can retrieve your password when you login to the software. Simply fill in your username and click the checkbox next to "forgot password".

Players must abide by the applicable laws in their jurisdiction. In order to play for real money you must first consent to our Terms and Conditions.

EZ Casino.asia is legally licensed to operate by the government of Costa Rica.

To play for real money you must be a minimum of 18 years of age. In some jurisdictions you might need to be older. You must abide by the applicable laws in your area. If you are not of legal age you can practice and participate in all games where real money is not involved.

It is the players' responsibility to find out what the tax implications are in their jurisdiction. Every country has unique tax laws and it is up to the player to pay taxes your winnings as applicable.

In case of further questions or difficulties please do not hesitate to 24/7Support we would be happy to hear from you!